Effective Date: January 1, 2026
At Corevix Systems, we've been cleaning air ducts for homes and businesses in East Orange, New Jersey since 2022. We know you care about your privacy, and we do too. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and the services we provide. By using our site or booking our services, you agree to the practices described here.
Information We Collect
When you contact us or book a service, we collect the information you give us directly. This includes your name, phone number, email address, and the address where we'll perform the air duct cleaning. If you call or text us, we keep a record of that conversation to help us serve you better.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, pages you view, and how long you stay. We use this to understand how people find and use our site so we can improve it.
How We Use Information
We use your information to schedule and perform your air duct cleaning, send appointment reminders, and follow up after the job. We also use it to answer your questions, provide estimates, and process payments.
With your permission, we may send you occasional updates about our services, special offers, or maintenance tips. You can opt out of these messages at any time. We never sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar technologies to make your experience smoother. Cookies help us remember your preferences, keep your session secure, and understand which pages are most helpful to visitors.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well, but you can still contact us by phone to book service.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how visitors use our site. These tools collect anonymous data such as page views, clicks, and referral sources. They don't identify you personally.
We may also use third-party scheduling or payment processors to handle bookings and payments. These providers have their own privacy policies, and we encourage you to review them. We only share the information needed to complete your request.
Data Sharing and Disclosure
We share your information only when necessary to run our business and serve you. This includes sharing with our technicians, scheduling software, and payment processors. We require these partners to protect your data and use it only for the services they provide to us.
We may also disclose your information if required by law, such as in response to a court order or to protect the rights and safety of our company, our customers, or others. We do not sell, rent, or trade your personal information for marketing purposes.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.
If you ask us to delete your information, we'll honor your request unless we're required by law to keep it. We'll let you know if that's the case.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to your data to employees who need it to do their jobs.
No method of transmission over the internet is 100% secure, but we work hard to keep your information safe. If you have concerns about the security of your data, please contact us.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages at any time.
To exercise any of these rights, just call or email us using the contact information below. We'll respond promptly and help you with your request.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll post the new version on this page and update the effective date at the top.
We encourage you to review this page occasionally to stay informed about how we protect your information. Your continued use of our site or services after changes means you accept the updated policy.